Management has always struggled how to optimize and oversee IT resources, tasks and operations. This challenge is becoming more complex due to “digital disruption”. As a result less tech-savvy companies are more likely to fall behind the competition and not able to attract top talent.
Most of the times it is not that managers do not see the dangers of digital disruption coming. They do understand the challenges as well as the opportunities, and they know the competition sees them as well. Unfortunately, top management decisions often tend to focus on who is responsible for IT and where IT should be located, rather than the how.
Generally, the assumption is that the right people will do the right work, either internally or in another company. However, this assumption is flawed. In that regard, an important reminder is that digital transformation is more about how companies do things, and less about who or where those tasks are performed. Digital disruption changes entire industries so fast that companies lack a structured process or the capabilities to handle it. IT management should offer not only the resources (people and equipment), but also the processes and capabilities to eliminate the risks, tackle the problems and catch the opportunities. Most enterprises need to envision a new approach to IT management.
Source: Network World